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Customs & Import Advisory

Our customs practice supports importers and exporters in establishing the registrations, permissions and special procedures needed for efficient customs operations.

02 · Customs
Jump to any sub-service below, or browse the full list — each can be engaged individually or as part of a combined onboarding package.
2.1 ICEGATE Registration & Advisory2.2 AD Code Registration2.3 AEO — Authorised Economic Operator Certification2.4 MOOWR — Manufacture & Other Operations in Warehouse2.5 Self-Sealing / Factory Stuffing2.6 SVB — Special Valuation Branch2.7 IGCR — Concessional Rate of Duty2.8 RoDTEP — Remission of Duties and Taxes on Exported Products2.9 100% EOU Registration2.10 SEZ Registration & Compliance
2.1

ICEGATE Registration & Advisory

New importers/exporters and businesses restructuring their customs operations.

Set-up and maintenance of the electronic customs interface used for import and export related transactions.

  • Registration and profile setup
  • User/DSC access assistance
  • Banking and customs-profile guidance
  • Amendments and access troubleshooting
  • Operational guidance
Benefit — Creates a reliable digital foundation for customs transactions.
Deliverables — ICEGATE registration pack · profile/access checklist · amendment support
2.2

AD Code Registration

Exporters operating through one or more ports or locations.

Bank-linked customs registration used for export-related transactions at applicable locations.

  • Bank-letter and document review
  • AD Code application support
  • Location-wise registration
  • Amendment and verification
  • Export-readiness checks
Benefit — Helps avoid export delays arising from incorrect bank/customs linkage.
Deliverables — AD Code registration file · bank documentation checklist · port/location registration support
2.3

AEO — Authorised Economic Operator Certification

Importers, exporters, manufacturers and supply-chain businesses meeting applicable criteria.

Compliance and certification support for businesses seeking recognition under the AEO programme.

  • Eligibility assessment
  • Customs-compliance gap review
  • Internal-control and record-keeping review
  • Application/document preparation
  • Query handling and follow-up
Benefit — Builds a stronger customs-compliance framework and supports access to applicable facilitation benefits.
Deliverables — AEO gap-analysis report · application documentation · compliance checklist
2.4

MOOWR — Manufacture & Other Operations in Warehouse

Manufacturers and importers with significant imported-input requirements and suitable operations.

Support for eligible businesses considering manufacture or permitted operations in a customs warehouse.

  • Commercial/regulatory feasibility review
  • Warehouse-licensing and permission support
  • Documentation and bond guidance
  • Stock/input tracking framework
  • Customs compliance support
Benefit — Can provide a structured customs framework for eligible manufacturing operations.
Deliverables — Feasibility note · application documentation · warehouse compliance checklist
2.5

Self-Sealing / Factory Stuffing

Regular container exporters seeking efficient factory-stuffing operations.

Procedural support for eligible exporters undertaking container stuffing and sealing at approved premises.

  • Eligibility and process review
  • Premises/documentation support
  • Customs coordination
  • Seal and stuffing procedure guidance
  • Export-document coordination
Benefit — Supports smoother container movement and reduces unnecessary handling.
Deliverables — Factory-stuffing checklist · documentation set · operational procedure note
2.6

SVB — Special Valuation Branch

Importers purchasing from related or connected overseas parties where SVB treatment is relevant.

Documentation and representation support for specified related or specially connected import transactions requiring customs valuation examination.

  • Applicability review
  • Related-party transaction analysis
  • Agreement and financial-document compilation
  • Valuation explanation support
  • Customs query handling
Benefit — Creates a consistent documentary basis for customs valuation review.
Deliverables — SVB documentation pack · transaction/valuation working · query responses
2.7

IGCR — Concessional Rate of Duty

Manufacturers and eligible importers using specified goods for qualifying purposes.

Compliance support for eligible imports where concessional customs duty is available subject to prescribed conditions.

  • Notification and benefit review
  • Applicability assessment
  • Documentation and bond support
  • Import and utilisation tracking
  • Reporting and query support
Benefit — Helps businesses capture eligible duty benefits while maintaining records.
Deliverables — IGCR compliance file · utilisation tracking format · supporting statements
2.8

RoDTEP — Remission of Duties and Taxes on Exported Products

Exporters of products covered by the applicable RoDTEP framework.

Export-benefit support for eligible products under the prevailing RoDTEP rates and conditions.

  • HSN/product eligibility review
  • Export-declaration guidance
  • Benefit reconciliation
  • Credit/scrip monitoring
  • Utilisation guidance
Benefit — Helps exporters monitor and utilise eligible remission benefits.
Deliverables — RoDTEP eligibility note · export-benefit reconciliation · credit utilisation guidance
2.9

100% EOU Registration

Businesses designed around substantial export operations.

Set-up and compliance assistance for eligible Export Oriented Units.

  • Feasibility assessment
  • Application/document preparation
  • Approval coordination
  • Customs and bond guidance
  • Import/export compliance framework
Benefit — Supports a structured export-oriented operating model.
Deliverables — EOU project/application file · compliance checklist · operational documentation
2.10

SEZ Registration & Compliance

Manufacturers, service providers and exporters considering or operating SEZ units.

Advisory and documentation support for eligible units operating within the SEZ framework.

  • Unit-setup guidance
  • Application and documentation
  • Approval coordination
  • Customs/SEZ procedure guidance
  • Ongoing compliance support
Benefit — Helps businesses navigate the additional procedural requirements of SEZ operations.
Deliverables — SEZ application pack · compliance checklist · import/export process documentation
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